{"id":2025,"date":"2023-05-12T08:01:58","date_gmt":"2023-05-12T08:01:58","guid":{"rendered":"https:\/\/guide.propanaofficial.co.id\/?p=2025"},"modified":"2025-08-30T00:55:03","modified_gmt":"2025-08-30T00:55:03","slug":"panduan-menghubungi-layanan-komplain-melalui-whatsapp-di-aplikasi-propana","status":"publish","type":"post","link":"https:\/\/guide.propanaofficial.co.id\/en\/2023\/05\/12\/panduan-menghubungi-layanan-komplain-melalui-whatsapp-di-aplikasi-propana\/","title":{"rendered":"Guide to Contacting Complaints Service via WhatsApp on the Propana Application"},"content":{"rendered":"
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Complaint Service Department<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Propane reload complaint service consists of 3 parts:<\/p>

a. Customer Service<\/em>\/ Kendala Transaksi<\/strong><\/p>

Customer service<\/em><\/span> is a complaint service for transaction problems that have not been received and information about products.\u00a0Ready to provide service 24\/7.<\/span><\/p>

b. Admin\/Balance Deposit Constraints<\/strong><\/p>

Admin service<\/span> is a complaint service for deposits that have not been received and information on the condition of bank transfer deposits in real-time.<\/em><\/p>

c. Administration\/ Account Issues<\/strong><\/p>

Layanan Administrasi<\/span> merupakan layanan komplain untuk kendala akun, login aplikasi,<\/span> dan pendaftaran pararel<\/span>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Complaint Guide via WhatsApp on the Propana Application<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Buka Menu “Hubungi Kami”<\/strong> kemudian pada bagian “Kontak Utama”<\/strong> pilih “<\/strong><\/span>WhatsApp & Telegram“<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. Kemudian bisa pilih Menu “WhatsApp Form<\/span>“<\/span><\/strong>\u00a0yang ingin digunakan.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. Setelah Klik tombol \u201cWhatsApp\u201d maka akan muncul 3 menu layanan, silahkan bisa pilih sesuai kendala yang terjadi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. If you select the Menu \u201cCS Service\/Transaction Problems<\/span><\/strong>\" then an advanced menu will appear and please select according to the problem that occurs.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. Isi Semua form yang Ada dan pastikan Data dan bukti sudah tersedia dan silahkan bisa klik\u00a0\u201cSubmit\u201d.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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4. Jika Data telah benar silahkan klik “Kirim Pesan WhatsApp”.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5. Pastikan mengirim Pesan ke nomor yang memiliki nama “Propana Customer Care” berlogo centang biru<\/strong> dan silahkan\u00a0kirim pesan<\/strong>\u00a0Anda.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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6. Silahkan tunggu CS kami membalas pesan Anda dan kemudian dapat melampirkan bukti pendukung<\/strong>\u00a0sesuai kendala yang terjadi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Departemen Layanan Komplain Layanan komplain propana reload terdiri dari 3 bagian: a. Customer Service\/ Kendala Transaksi Layanan customer service merupakan layanan komplain untuk kendala transaksi tidak masuk dan informasi mengenai produk.\u00a0Siap memberikan pelayanan 24\/7. b. Admin\/ Kendala Deposit Saldo Layanan admin merupakan layanan komplain untuk deposit saldo tidak masuk dan informasi kondisi deposit transfer bank […]<\/p>","protected":false},"author":3,"featured_media":2617,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-2025","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-layanan-komplain"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts\/2025","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/comments?post=2025"}],"version-history":[{"count":63,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts\/2025\/revisions"}],"predecessor-version":[{"id":2997,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts\/2025\/revisions\/2997"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/media\/2617"}],"wp:attachment":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/media?parent=2025"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/categories?post=2025"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/tags?post=2025"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}