{"id":2623,"date":"2024-12-26T03:09:08","date_gmt":"2024-12-26T03:09:08","guid":{"rendered":"https:\/\/guide.propanaofficial.co.id\/?p=2623"},"modified":"2025-08-30T00:53:15","modified_gmt":"2025-08-30T00:53:15","slug":"panduan-menghubungi-layanan-komplain-melalui-telepon-di-aplikasi-propana","status":"publish","type":"post","link":"https:\/\/guide.propanaofficial.co.id\/en\/2024\/12\/26\/panduan-menghubungi-layanan-komplain-melalui-telepon-di-aplikasi-propana\/","title":{"rendered":"Guide to Contacting Complaints Service by Phone in the Propana Application"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2623\" class=\"elementor elementor-2623\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c74ef85 e-flex e-con-boxed e-con e-parent\" data-id=\"c74ef85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8583fc6 elementor-widget elementor-widget-image\" data-id=\"8583fc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"453\" src=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/tel2-1024x453.png\" class=\"attachment-large size-large wp-image-2632\" alt=\"\" srcset=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/tel2-1024x453.png 1024w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/tel2-300x133.png 300w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/tel2-768x340.png 768w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/tel2-18x8.png 18w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/tel2.png 1220w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9723980 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9723980\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ec7d11d\" data-id=\"ec7d11d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4eba685 elementor-widget elementor-widget-heading\" data-id=\"4eba685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Panduan Komplain Melalui Layanan Telepon Terbaru<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-140f352 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"140f352\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/layanan.propanaofficial.co.id\/telepon\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Layanan Call Center<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68c1578 elementor-widget elementor-widget-text-editor\" data-id=\"68c1578\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Hubungi layanan <b>Call Center<\/b> melalui menu diatas.\u00a0<\/p><p>2. Maka akan muncul halaman website seperti berikut. Pilih Menu sesuai dengan kebutuhan,<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb6416 elementor-widget elementor-widget-image\" data-id=\"6eb6416\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_2025-08-28-20-18-26-657_com.android.chrome.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Screenshot_2025-08-28-20-18-26-657_com.android.chrome\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzAzNCwidXJsIjoiaHR0cHM6XC9cL2d1aWRlLnByb3BhbmFvZmZpY2lhbC5jby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMTJcL1NjcmVlbnNob3RfMjAyNS0wOC0yOC0yMC0xOC0yNi02NTdfY29tLmFuZHJvaWQuY2hyb21lLmpwZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"461\" height=\"1024\" src=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_2025-08-28-20-18-26-657_com.android.chrome-461x1024.jpg\" class=\"attachment-large size-large wp-image-3034\" alt=\"\" srcset=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_2025-08-28-20-18-26-657_com.android.chrome-461x1024.jpg 461w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_2025-08-28-20-18-26-657_com.android.chrome-135x300.jpg 135w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_2025-08-28-20-18-26-657_com.android.chrome-768x1707.jpg 768w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_2025-08-28-20-18-26-657_com.android.chrome-691x1536.jpg 691w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_2025-08-28-20-18-26-657_com.android.chrome-922x2048.jpg 922w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_2025-08-28-20-18-26-657_com.android.chrome-5x12.jpg 5w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_2025-08-28-20-18-26-657_com.android.chrome.jpg 1080w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98426a5 elementor-widget elementor-widget-text-editor\" data-id=\"98426a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. Jika memilih menu <strong>Telepon GSM<\/strong> maka akan muncul PopUp pilihin pilihan provider yang dahapt dihubungi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aae3d0c elementor-widget elementor-widget-image\" data-id=\"aae3d0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083544_Chrome.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Screenshot_20250322-083544_Chrome\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mjg1NywidXJsIjoiaHR0cHM6XC9cL2d1aWRlLnByb3BhbmFvZmZpY2lhbC5jby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMTJcL1NjcmVlbnNob3RfMjAyNTAzMjItMDgzNTQ0X0Nocm9tZS5qcGcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083544_Chrome-473x1024.jpg\" class=\"attachment-large size-large wp-image-2857\" alt=\"\" srcset=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083544_Chrome-473x1024.jpg 473w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083544_Chrome-138x300.jpg 138w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083544_Chrome-768x1664.jpg 768w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083544_Chrome-709x1536.jpg 709w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083544_Chrome-945x2048.jpg 945w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083544_Chrome-6x12.jpg 6w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083544_Chrome.jpg 1080w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcd8682 elementor-widget elementor-widget-text-editor\" data-id=\"bcd8682\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4. Klik Menu dan akan langsung menuju ke aplikasi telepon di Device HP Anda.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f5d4fd elementor-widget elementor-widget-image\" data-id=\"4f5d4fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083455_Phone.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Screenshot_20250322-083455_Phone\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mjg1OCwidXJsIjoiaHR0cHM6XC9cL2d1aWRlLnByb3BhbmFvZmZpY2lhbC5jby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNFwvMTJcL1NjcmVlbnNob3RfMjAyNTAzMjItMDgzNDU1X1Bob25lLmpwZyJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"1024\" src=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083455_Phone-473x1024.jpg\" class=\"attachment-large size-large wp-image-2858\" alt=\"\" srcset=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083455_Phone-473x1024.jpg 473w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083455_Phone-138x300.jpg 138w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083455_Phone-768x1664.jpg 768w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083455_Phone-709x1536.jpg 709w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083455_Phone-945x2048.jpg 945w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083455_Phone-6x12.jpg 6w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2024\/12\/Screenshot_20250322-083455_Phone.jpg 1080w\" sizes=\"(max-width: 473px) 100vw, 473px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23761fe elementor-widget elementor-widget-text-editor\" data-id=\"23761fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>5. Jika telah berhasil tersambung maka akan terdengar Pilihan ekstensi tujuan yang Anda inginkan:<\/p><p><strong>Ketik 1<\/strong>: Layanan Customer Service untuk kendala transaksi, informasi produk dan aplikasi<\/p><p><strong>Ketik 2<\/strong>: Layanan Admin untuk kendala deposit saldo<\/p><p><strong>Ketik 3<\/strong>: Pendaftaran akun dan Layanan Administrasi<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Panduan Komplain Melalui Layanan Telepon Terbaru Layanan Call Center 1. Hubungi layanan Call Center melalui menu diatas.\u00a0 2. Maka akan muncul halaman website seperti berikut. Pilih Menu sesuai dengan kebutuhan, 3. Jika memilih menu Telepon GSM maka akan muncul PopUp pilihin pilihan provider yang dahapt dihubungi. 4. Klik Menu dan akan langsung menuju ke aplikasi [&hellip;]<\/p>","protected":false},"author":3,"featured_media":2633,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-2623","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-layanan-komplain"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts\/2623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/comments?post=2623"}],"version-history":[{"count":17,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts\/2623\/revisions"}],"predecessor-version":[{"id":3038,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts\/2623\/revisions\/3038"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/media\/2633"}],"wp:attachment":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/media?parent=2623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/categories?post=2623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/tags?post=2623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}