{"id":3006,"date":"2025-08-26T04:31:12","date_gmt":"2025-08-26T04:31:12","guid":{"rendered":"https:\/\/guide.propanaofficial.co.id\/?p=3006"},"modified":"2025-08-30T00:53:11","modified_gmt":"2025-08-30T00:53:11","slug":"panduan-komplain-transaksi-pada-menu-history-transaksi","status":"publish","type":"post","link":"https:\/\/guide.propanaofficial.co.id\/en\/2025\/08\/26\/panduan-komplain-transaksi-pada-menu-history-transaksi\/","title":{"rendered":"Panduan Komplain Transaksi pada Menu History Transaksi"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"3006\" class=\"elementor elementor-3006\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8dc873b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8dc873b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4b91f2f\" data-id=\"4b91f2f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dc04074 elementor-widget elementor-widget-text-editor\" data-id=\"dc04074\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Setelah Update Aplikasi Propana versi 171, terdapat fitur baru yaitu Fitur\u00a0<strong>Ajukan Komplain pada Menu History,\u00a0<\/strong>yang dapat komplain langsung via WhatsApp tanpa mengisi form komplain.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ceaca6 elementor-widget elementor-widget-text-editor\" data-id=\"6ceaca6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u2b50 <strong>Pastikan HP terdapat aplikasi \/ terhubung ke WhatsApp Anda<\/strong><\/p><p>1. Silahkan buka aplikasi Propana, kemudian pilih<b>\u00a0Menu History<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9224ac elementor-widget elementor-widget-image\" data-id=\"f9224ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom03.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"kom03\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzAwNywidXJsIjoiaHR0cHM6XC9cL2d1aWRlLnByb3BhbmFvZmZpY2lhbC5jby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDhcL2tvbTAzLnBuZyJ9\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"2400\" src=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom03.png\" class=\"attachment-full size-full wp-image-3007\" alt=\"\" srcset=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom03.png 1080w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom03-135x300.png 135w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom03-461x1024.png 461w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom03-768x1707.png 768w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom03-691x1536.png 691w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom03-922x2048.png 922w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom03-5x12.png 5w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66ab951 elementor-widget elementor-widget-text-editor\" data-id=\"66ab951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>2. Pilih salah satu transaksi yang ingin diajukan komplain nomornya<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ddef1d elementor-widget elementor-widget-image\" data-id=\"1ddef1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/fav01.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"fav01\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzAwOCwidXJsIjoiaHR0cHM6XC9cL2d1aWRlLnByb3BhbmFvZmZpY2lhbC5jby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDhcL2ZhdjAxLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"1707\" src=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/fav01-768x1707.png\" class=\"attachment-medium_large size-medium_large wp-image-3008\" alt=\"\" srcset=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/fav01-768x1707.png 768w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/fav01-135x300.png 135w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/fav01-461x1024.png 461w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/fav01-691x1536.png 691w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/fav01-922x2048.png 922w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/fav01-5x12.png 5w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/fav01.png 1080w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c87a09d elementor-widget elementor-widget-text-editor\" data-id=\"c87a09d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>3. Silahkan klik Menu\u00a0<strong>Ajukan Komplain<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3828661 elementor-widget elementor-widget-image\" data-id=\"3828661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom0.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"kom0\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MzAwOSwidXJsIjoiaHR0cHM6XC9cL2d1aWRlLnByb3BhbmFvZmZpY2lhbC5jby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDhcL2tvbTAucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"1680\" src=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom0-768x1680.png\" class=\"attachment-medium_large size-medium_large wp-image-3009\" alt=\"\" srcset=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom0-768x1680.png 768w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom0-137x300.png 137w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom0-468x1024.png 468w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom0-702x1536.png 702w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom0-936x2048.png 936w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom0-5x12.png 5w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2025\/08\/kom0.png 1097w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6de3158 elementor-widget elementor-widget-text-editor\" data-id=\"6de3158\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>4. Maka otomatis akan membuka WhatsApp Anda. Silahkan\u00a0<strong>Ganti\u00a0<\/strong>Detail Kendala yang terjadi<strong>,\u00a0<\/strong>kemudian dapat\u00a0<strong>kirim pesan.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9494745 elementor-widget elementor-widget-image\" data-id=\"9494745\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa06.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"wa06\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mjk5MywidXJsIjoiaHR0cHM6XC9cL2d1aWRlLnByb3BhbmFvZmZpY2lhbC5jby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyM1wvMDVcL3dhMDYucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1707\" src=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa06-768x1707.png\" class=\"attachment-medium_large size-medium_large wp-image-2993\" alt=\"\" srcset=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa06-768x1707.png 768w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa06-135x300.png 135w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa06-461x1024.png 461w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa06-691x1536.png 691w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa06-922x2048.png 922w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa06-5x12.png 5w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa06.png 1080w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b38e2a elementor-widget elementor-widget-text-editor\" data-id=\"7b38e2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>5. Tunggu sampai Tim CS kami membalas pesan Anda, silahkan lampirkan <strong>bukti pendukung<\/strong>\u00a0untuk mempercepat proses pengecekan.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6290ab elementor-widget elementor-widget-image\" data-id=\"b6290ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa07.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"wa07\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6Mjk5NCwidXJsIjoiaHR0cHM6XC9cL2d1aWRlLnByb3BhbmFvZmZpY2lhbC5jby5pZFwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyM1wvMDVcL3dhMDcucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"1707\" src=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa07-768x1707.png\" class=\"attachment-medium_large size-medium_large wp-image-2994\" alt=\"\" srcset=\"https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa07-768x1707.png 768w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa07-135x300.png 135w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa07-461x1024.png 461w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa07-691x1536.png 691w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa07-922x2048.png 922w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa07-5x12.png 5w, https:\/\/guide.propanaofficial.co.id\/wp-content\/uploads\/2023\/05\/wa07.png 1080w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Setelah Update Aplikasi Propana versi 171, terdapat fitur baru yaitu Fitur\u00a0Ajukan Komplain pada Menu History,\u00a0yang dapat komplain langsung via WhatsApp tanpa mengisi form komplain. \u2b50 Pastikan HP terdapat aplikasi \/ terhubung ke WhatsApp Anda 1. Silahkan buka aplikasi Propana, kemudian pilih\u00a0Menu History 2. Pilih salah satu transaksi yang ingin diajukan komplain nomornya 3. Silahkan klik [&hellip;]<\/p>","protected":false},"author":3,"featured_media":3014,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[15],"tags":[],"class_list":["post-3006","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-layanan-komplain"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts\/3006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/comments?post=3006"}],"version-history":[{"count":5,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts\/3006\/revisions"}],"predecessor-version":[{"id":3015,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/posts\/3006\/revisions\/3015"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/media\/3014"}],"wp:attachment":[{"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/media?parent=3006"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/categories?post=3006"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/guide.propanaofficial.co.id\/en\/wp-json\/wp\/v2\/tags?post=3006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}